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FEMA state disaster information
Centers for Medicare & Medicaid Services has rescinded the
Emergency/Disaster Special Election Period (SEP) change that was
scheduled to go into effect April 1, 2025. This means enrollments
through the Emergency/Disaster SEP can continue to be submitted by an
agent directly to UnitedHealthcare and will not need to redirect
clients to 1-800-Medicare.
The Federal Emergency Management Agency (FEMA) may have declared a weather-related emergency or major disaster in your state. Medicare beneficiaries affected may be eligible for a Special Election Period (SEP). For affected areas and SEP dates, click on the tracker below.
Agent News
2026-02-23T06:26:00.000-06:00
2026 SEP Resources
Tools to support you and maximize your potential during the 2026 SEP.
2026-01-09T06:23:00.000-06:00
SSBCI key information and resources
Quick access to what you need to know about SSBCI
2026-01-05T06:17:00.000-06:00
Understand prescription drug coverage
Filling a prescription is often a member's first step
2026-03-06T13:41:00.000-06:00
Rewards through Health Perks
Members can earn up to $250 in rewards through our Health Perks™ program by completing a few health and account-related activities.
2026-03-06T04:50:00.000-06:00
BoB How-to videos
The ICHRA training module on Jarvis is a great resource to help you build confidence and better assist consumers using ICHRA with their Marketplace coverage.
2026-03-06T09:39:00.000-06:00
Compliance Corner: Data Matching Issues
To protect consumers and meet regulatory expectations, specific proof is required whenever consumer consent is collected electronically, also called e‑consent.
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